About Us

My Experience

After 20 years in the industry, I decided to alter direction. Now, I share my passion by helping others. My ramp up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to me today about how I can support your growth, limit your turnover, and put you on a solid track to success and profit all while enhancing the experience for every customer that walks through your doors. 

My Approach

My service includes a comprehensive consult to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. I will tailor each plan to suit your specific business and needs. 

Why CSB?

Customer Service Relations are key—that’s why when it comes to client selection, I'm choosy. I want to give each of you the time and guidance you deserve.   Together we’ll create and refine your plan for success. I didn’t get there alone. And neither will you.